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Blitzprint Inc.

Evolving Business Strategy Requires Flexible Technology and Processes

Blitzprint is a mid-sized operation with three, distinct divisions: commercial print, book publishing and a targeted marketing division.

Blitzprint was a long-time user of Avanti Classic, with each division having evolving operational needs. They needed an MIS system with the ability to segregate his different divisions and to scale accordingly.

Blitzprint Inc Case Study (5)
quoteBG

“Disconnected inventory and fulfillment systems across multiple divisions of business were eating up profits with their inability to track and report.”

Kevin Lanke,
Owner, Blitzprint Inc.

About the company

Blitzprint Inc Case Study (3)

Blitzprint Inc. is not your average printer. For over 30 years, it’s been their mission to marry the finest contemporary printing and book manufacturing technologies with the best in traditional, personal service.

They know their clients need the speed, efficiency and high quality of state-of-the art digital-imaging systems. Blitzprint’s clients benefit from direct and easy access to skilled, helpful and enthusiastic people.

The challenge

The Blitzprint team was spending five to ten hours each month, compiling and creating invoices which did not include audits and manual inventory checks when there were inconsistencies and errors.

Division managers, customer service representatives (CSRs), and floor workers required the ability to use the system to do their jobs efficiently. In contrast, senior management and accounting needed to invoice, bill, and manage the business as a whole.

Key Requirements
ballot-check Icon - eProductivity Software Extensive fulfillment capabilities with third party integration
calendar-lines-pen Icon - eProductivity Software Complex job management with pick-list items
handshake-simple Handling of new professional services and marketing campaigns

The Solution

An in-depth due diligence process convinced Blitzprint that ePS Avanti would support his three different divisions as separate businesses linked together.

Now, each of Blitzprint’s divisions has unique workflows and profit and loss (P&L) statements linked into the shared database. Each division can now easily set up general ledger account codes to segment finance reporting in whatever manner they desire, and their people can enter the right general ledger (GL) account codes without excessive effort.

Their new MIS system has been set up with automated job streams to keep this simple. They can now handle multiple jobs per order, which is especially important for their Marketing Division, which deals with campaigns and services rather than print orders. There are specialized Avanti dashboards for the marketing division and each campaign. Fulfillment was a primary reason why Blitzprint switched MIS systems, and it has been a success.

Blitzprint was running business-as-usual within a month of going live with Avanti. They use Avanti’s fulfillment contract module to automate orders received through WooCommerce. The job stream now connects to products in the catalog, which link to items in the MIS system.

This connectivity means that orders come in, and Avanti bypasses the customer service reps (CSRs) completely, automatically sending pick tickets to the warehouse where they pick, pack, and ship.

The new streamlined processes saves time and reduces errors.

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Real-Time Accounting Improvements

Avanti provided a cost reduction of compiling job data and invoicing from 10 hours to 5-10 minutes. 

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Inventory Consistency

Automated material tracking and audits provided consistency, ensuring production and delivery schedules were on time. 

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Cost-Savings Opportunities

Comprehensive reporting identifies savings opportunities and optimizes workflows, supporting long-term growth, stronger donor retention and improved membership loyalty. 

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The Results

The Blitzprint team was spending five to ten hours each month, compiling and creating invoices. Avanti reduces that time to five to ten minutes. That alone results in $4,000 to $8,000 in annual savings based on a $65 budgeted hourly rate.

Also, those prior invoicing times did not include audits and manual inventory checks when there were inconsistencies and errors. Those could add up to additional hours each month, which no longer happens.

Furthermore,, the Blitzprint CSRs never fully trusted their prior system, which meant that they frequently had to check with the warehouse manager while placing orders because they didn’t trust the counts. This process added more staff time performing tasks that no longer occur with Avanti.

The Blitzprint Commercial Printing Division tracks statuses on everything from request for quotes (RFQs), order status, job status, invoicing, and shipping. Every team member from CSRs to production, bindery, and shipping workers now know where jobs are in the shop when they are late, and where they need to go next through their dashboards.

 

quoteBG
“The end to end fulfillment workflow is one of the best modules/features inside Avanti. Not managing the workflow efficiently can eat up profits quickly.”

Kevin Lanke
Owner, Blitzprint Inc.

 

Blitzprint Inc Case Study (4)

Key Stats:

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8000 $
annual savings achieved by cutting invoicing from hours to minutes.
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10 x
faster invoicing, cut from 5-10 hours each month down to just 5-10 minutes.
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0
manual checks needed — CSRs no longer verify counts with the warehouse.